The best way to report water pollution is directly to the Environmental Protection Authority (EPA). This can be done via their online portal or call their 24-hour pollution hotline on 1300 372 842. Further details can be found on the EPA website.
SNAP SEND SOLVE is a free app that allows you to take a photo of a local issue on your smartphone, it adds your GPS location, and the issue will be forwarded to the relevant authority. This includes councils, and other authorities, including water and electricity providers, supermarket chains and state government departments. Reportable issues include: abandoned vehicles, abandoned trolleys, animal related issues, dumped rubbish and litter, graffiti, noise, street cleaning, trees and water and sewer issues.


Environmental Protection Agency (EPA)
1300 372 842 / 1300 EPA VIC (24 hours a day)
or make a pollution report to the EPA website
If the problem is a burst water main, please call Yarra Valley Water on 132 762. Burst water mains usually bring a lot of fine sediment that has built up around the pipe into the creek, making it appear milky and opaque.


